Description / Additional Information

CUSTOMER SERVICE | STC 4713 | 390 HOURS | 9 MONTHS (approx.)

• This program is offered in a hybrid format.
• ALL EXAMS are done at the Centre.
• At the teacher's request, some activities could be done in-person.

Please watch our video about our centre.

Start Date:

• Fall 2024 / TBD

Schedule:

• Tuesday/Thursday and Friday- 6pm to 9pm
• Saturdays 08:30 to 15:30 (1 hour lunch break) direct instruction

Student for a Day:

• Contact us at 450-680-3032 ext. 4100 or make your request by e-mail at [email protected].

Registration Information:

• You may apply online at AdmissionFP however you MUST COME IN PERSON TO REGISTER.
• You will need a Québec Permanent Codeto apply online at AdmissionFP
• If you do not have a Quebec Permanent Code, please click here: Permanent Code
• You must bring ORIGINAL documents to the Centre to BE OFFICIALLY registered.

Registration hours:

• Monday to Friday 8:30 to 12:00 and 13:00 to 15:00

Original Documents required:

If you were born in Quebec

• Original birth certificate (long form from Registre de l’état civil)
• Original school documents (MELS transcript of marks or GDT and specific prerequisites)
• Medicare card or Drivers Licence

If you were born in Canada (outside of Quebec)

• Original birth certificate
• Proof of Quebec residence (driver’s licence or Medicare card)
• Original school documents (diploma, relevé des apprentissages, or GDT and specific prerequisites)

If you were born outside of Canada

• Citizenship card or permanent residence card or IMM-1000 form and CSQ (Certificat de sélection du Québec)
• Proof of Quebec residence (driver’s licence or Medicare card) or three consecutive years of tax papers (Revenu Québec, Federal, Municipal, School tax, House tax, etc.)
• Educational equivalencies or Comparative evaluation (MIDI)

Required Prerequisites

ADMISSION CONDITIONS

Option 1

Have earned Secondary III credits in mathematics and

Secondary IV credits or the equivalent in language of

instruction and second language

Option 2

Hold an Attestation of Equivalence of Secondary Studies

(AESS)

Option 3

Have successfully completed theGeneral Development

Test (GDT) without specific prerequisites

• Be at least 18 years of age

Meet the eligibility criteria for Emploi-Québec’s

Manpower Training Measure

Option 4

Meet the eligibility criteria for Emploi-Québec’s

Manpower Training Measure

(If you do not meet any of these conditions, please speak with our guidance counselor at 450 680-3032, ext. 4130 )