This program provides students with the necessary business management skills. Students in this program will become technicians in business management or the supervision of a sales team. They will be trained in customer service, marketing, communication, accounting, computer science and finance.
They will be able to plan and organize the activities of a company.

Technicians work in retail, wholesale, business and product and service sales.


Objectifs / Compétences

01TS To analyze the work functions
01TT To communicate and interact in a business management context
01TU To use current software applications for business management tasks
01TV To use statistical methods to analyze commercial data
01TW To research and analyze commercial data
01TX To establish a marketing plan and ensure its implementation
01TY To use legal resources that apply to commercial activities
01TZ To communicate in French with the personnel and directors of the establishment or company
01U0 To deal with clients and suppliers in French
01U1 To promote products and services using mass media methods
01U2 To sell products and services in a commercial establishment
01U3 To apply management processes in a marketing context
01U4 To form a sales team
01U5 To produce accounting data for management purposes
01U6 To analyze accounting and financial data for commercial management purposes
01U7 To prepare and manage an operating budget
01U8 To ensure merchandise availability in a commercial establishment
01U9 To use up-to-date economic information in commercial management tasks
01UA To sell products and services by means of representatives
01UB To supervise a sales team
01UC To set up a sales space and visual presentation of the products and services
01UD To train sales personnel
01UE To implement and supervise a customer service operation using a quality approach
01UF To research opportunities for international trade
01UG To participate in his or her integration into the job market
01UH To manage a product or service marketing project

Fonctions de travail

Department manager in retail
Retail sales manager
Restaurant manager
Retail store supervisor

Conditions d'admission et préalables

To be admitted to the program, a person must meet the general requirements for admission set out in the College Education Regulations, as well as the following special conditions, where applicable:

(1) the student has interrupted their full-time studies or pursued full-time post-secondary studies for at least 2 consecutive terms or a period of a school year;

(2) it is covered by an agreement entered into between the college and an employer or it benefits from a government program;

(3) the student interrupted their studies full-time for one term and pursued post-secondary studies full-time for one term;

(4) the student holds a diploma of vocational studies.

(5) it has CST 4e : Mathematics, Culture, Society and Technique sequence of Secondary 4 (063414) or the equivalent

Particularités et remarques

Note: This program is offered in collaboration with Emploi-Québec. As such, it is also offered in French.