Office System Technology

Code	412.A0
Diploma	DCS
Sector	Administration, Commerce and Computer Technolog
Number of credits	91 2/3 et 90 2/3 unités
Status	Program approved in 1999. In effect until August 31th, 2026

Note(s)
This program is offered in French: Techniques de bureautique

Program Objectives

Specialization A: Office Work Coodination

This program is designed to develop theoretical and practical skills in management, in interpersonal relationships, and in the use of software and new areas in computer technology. It prepares students to be able to plan, organize, supervise and evaluate work in the office unit, in the recruitment and in the training of office staff. It teaches writing skills, text translation and revision, how to carry out procedures, the management of material resources and finances in an office unit, to manage a database, to manage documents and to organize seminars, conferences, congresses and other types of events. It develops their leadership skills and their sense of responsibility.

Specialization B: Micropublishing and Hypermedia

This program is designed to develop theoretical and practical skills in information technology as well as writing skills, and text translation and revision. It prepares students in the production, graphic concept and page layout of training manuals, forms, reports, publicity documents, newsletters and internal bulletins, multimedia presentatoins, web pages and other types of hypermedia documents. It prepares the students in project management. It develops in the students creativity, a sense of esthetics and to be conscious of minute details.

Length of training

Option	Specific (hours)	Total (hours)
Specialization A - Office Work Coordination	1725	2385
Specialization B - Micropublishing and Hypermedia	1725	2385

Specific (hours)	Total (hours)
1725	2385

Total length of training includes general training that is common to all programs for 420 hours, general training for this program for 150 hours as well as complementary general training courses for 90 hours.

Duration of training consists of theory and lab work for courses; personal time that the student invests is excluded.

Program Content

Number or Code	Statement of the Competency
00UW	To perform word processing operations
00UX	To process and present data
00UY	To communicate using spoken English
00UZ	To produce English texts and perform English linguistic revision
00V0	To produce French texts and perfrom French linguistic revision
00V1	To communicate using spoken French
00V2	To translate texts
00V3	To use tools and services relating to office work
00V4	To provide technical support
00V5	To interact in various work situations
00V6	To successfully enter the labour market and build a career

Specialization A: Office Work Coodination

Number or Code	Statement of the Competency
00V7	To analyze the profession
00V8	To ensure the process of financial information and the management of the office unit budgets
00V9	To create and operate a database
00VA	To produce documents
00VB	To automate operations
00VC	To solve problems
00VD	To adapt working approaches to the particular features of the work environment
00VE	To design and adapt a records management system
00VF	To design and adapt office working procedures
00VG	To participate in the staff recruitment process for the office unit
00VH	To organize and supervise work within the office unit
00VJ	To ensure the management of material resources within the office unit
00VK	To assess the performance of the staff in the office unit
00VL	To ensure the training of the office unit staff
00VM	To organize professional activities

Number of hours alloted to specific training: 1725 hours

Specialization B: Micropublishing and Hypermedia

Number or Code	Statement of the Competency
00VN	To analyze the profession
00VP	To create drawings and process images
00VQ	To enter data and produce the graphic design of training manuals
00VR	To perform page layout operations
00VS	To design and produce forms
00VT	To ensure the quality of written language and produce the graphic design of reports
00VU	To design and produce advertising documents
00VV	To create hypermedia documents
00VW	To design and produce multimedia presentations
00VX	To ensure teh quality of written language and produce the graphic design of in-house bulletins and newsletters
00VY	To process requests from clients
00VZ	To manage micropublishing projects

Number of hours alloted to specific training: 1725 hours

Admission Conditions and Prerequisites

To be admitted to the program, a person must meet the general requirements for admission set out in the College Education Regulations, as well as the following special conditions, where applicable:

• no requirements

Educational Organizations Offering the Program

Region:

Specifics:

College	D/E
Cégep John Abbott	—
Champlain Regional College (campus Saint-Lambert-Longueuil)	D	More info
Vanier College	—

Office Automation Technician

Office automation technicians, often referred to as administrative assistants, plan and ensure coordination within an office. They answer incoming calls and provide customer service. They book and confirm meetings and appointments for managers. With a computer, they prepare letters, publications, summaries and invoices. They conduct administrative research and develop filing methods for management systems and work procedures as part of their duties. They may be required to coordinate tasks of the office personnel and design and produce advertising and multimedia presentations. A job as an office automation technician requires honesty, discretion and method. It is a job that suits people who have good concentration skills and an interest in complex tasks and customer service.