Financial Services and Insurance Technology

Code	410.F0
Diploma	DCS
Sector	Administration, Commerce and Computer Technolog
Number of credits	83 2/3
Status	Program approved in 2018.

Note(s)
This program is offered in French: Techniques de services financiers et d'assurances

Program Objectives

The Financial Services and Insurance Technology program prepares students to practise the occupations of general insurance agent, general insurance broker, claims adjuster, financial security adviser and personal finance adviser.

The main duties of these occupations involve settling claims; assessing risks; and recommending and selling personal and commercial general insurance products, individual and group life and health insurance, and savings, investment and credit products.

Graduates work in the field of general insurance, life and health insurance and financial services in both the private and public sectors: banks, credit unions, lending institutions; insurance and reinsurance companies; insurance and securities brokerage houses; trust companies; and portfolio, mutual fund and pension fund management companies.

They must often interact with English- and French-speaking clients and work together with other professionals in the general insurance, life and health insurance and financial services sectors. They work with computers in the workplace or at home, can be paid a salary or work on commission, and sometimes are required to travel.

They must take into account all applicable financial services and insurance laws and regulations when practising their occupation.

Length of training

Specific (hours)	Total (hours)
1605	2265

Total length of training includes general training that is common to all programs for 420 hours, general training for this program for 150 hours as well as complementary general training courses for 90 hours.

Duration of training consists of theory and lab work for courses; personal time that the student invests is excluded.

Program Content

Number or Code	Statement of the Competency
00SZ	Analyze the occupation
00T0	Use information and communications technologies in the workplace
00T1	Interact with clients for the purpose of making sales
00T2	Work with others
00T3	Comply with the laws and regulations governing financial services and insurance
00T4	Analyze statistical data
00T5	Communicate in French in the workplace
00T6	Analyze personal property and civil liability insurance products
00T7	Analyze personal and commercial automobile insurance products
00T8	Recommend and sell personal general insurance products
00W2	Analyze commercial property and civil liability insurance products
00W3	Analyze a business’s financial information for insurance purposes
00W4	Recommend and sell commercial general insurance products
00W5	Settle a claim
00W6	Determine the financial impact of personal finance decisions
00W7	Create a portrait of an individual’s financial situation
00W8	Analyze individual and group life and health insurance products
00W9	Analyze savings and investment products
00WA	Consider the impact of tax measures on personal finance decisions
00WB	Recommend and sell life and health insurance products
00WC	Recommend and sell savings and investment products
00WD	Analyze personal credit products
00WE	Recommend and sell credit products

Number of hours alloted to specific training: 1605 hours

Admission Conditions and Prerequisites

To be admitted to the program, a person must meet the general requirements for admission set out in the College Education Regulations, as well as the following special conditions, where applicable:

• no requirements

Educational Organizations Offering the Program

Region:

Specifics:

College	D/E
Vanier College	—

Financial Services Representative
Insurance Agent and Broker
Insurance Adjuster

The college training program in Financial Services and Insurance Technology leads to three careers:

Insurance agents and brokers analyze the client’s needs in terms of personal and general insurance. They provide professional advice and recommend insurance products to clients. As brokers, they negotiate with insurers to find the best products. As agents, they sell various insurance products. It’s a stimulating job that requires good communication skills, sales and customer service skills, and analytical ability. A career as an insurance agent or broker is suited to honest, discreet, and thorough people.

Claims adjusters investigate the circumstances of a theft, fire, accident, etc. They assess losses and damages following a claim, settle claims and write reports. It’s a challenging job that requires problem-solving skills, curiosity and a good analytical mind. A career as a claims adjuster is suited to honest, discreet, and meticulous people.

Financial services representatives advise clients on financial products (personal accounts, credit, investments, etc.). They promote financial and insurance products and develop different programs based on the needs of their clients. It’s a stimulating job that requires communication and numeracy skills, as well as a talent for sales and customer service. A career as a financial services representative is suited to honest, discreet, and thorough people.