Objectifs du programme
To develop the competencies necessary for applying the methods required in order to effectively practice the career, such as problem solving, researching information and time management. Skills related to optimal use of software are also developed: the use of older as well as recent operating systems, the use of application software, creating and using databases and the use of telecommunications. Developing the skills related to communication in the work place and customer support such as: interacting in a variety of of professional situations, communicating in French/English, providing call-centre customer assistance. Finally, the development of the competencies necessary for network management: assessing the structure and functioning of computer systems, developing programs, installing hardware and software, manageing access, setting up resource sharing, troubleshooting and computer optimization.
Conditions d'admission
To be eligible for admission to this program, candidates must meet one of the following requirements:
Persons holding a Secondary School Diploma or its recognized equivalent, for example, an Attestation of Equivalence of Secondary V studies, or a postsecondary diploma such as the Diploma of College Studies or a Bachelor's degree
OR
Persons who are at least 16 years of age on September 30 of the school year in which their training is to begin and have earned the Secondary IV credits in language of instruction, second language and mathematics in the programs of study established by the Minister, or have been granted recognition for equivalent learning
OR
Persons who are at least 18 years of age upon entry into the program and have the following functional prerequisites: the successful completion of the General Development Test (see the following table), or recognition of equivalent learning
OR
Persons who have obtained Secondary III credits in language of instruction, second language and mathematics in programs established by the Minister are required to pursue general education courses, concurrently with their vocational training, in order to obtain the Secondary IV credits they lack in language of instruction, second language and mathematics in programs established by the Minister.
Professions visées (IMT En ligne d'Emploi Québec)
Computer network technicians (2281)
Electronic service technicians (household and business equipment) (2242)
User support technicians (2282)
Appellation(s) d'emploi
administrateur/administratrice réseau
agent/agente de soutien aux utilisateurs
installateur/installatrice de matériel informatique
réparateur/réparatrice de matériel informatique
technicien/technicienne de réseau informatique
technicien/technicienne en entretien et en réparation de matériel informatique
Préalables fonctionnels
Une personne qui a atteint l’âge de 18 ans peut être admise à un programme d’études menant à un Diplôme d’études professionnelles (DEP) sur la base des préalables fonctionnels. Ces préalables fonctionnels, prescrits pour une personne qui a atteint l’âge de 18 ans à la date de début de fréquentation déclarée dans le programme d’études professionnelle sont : la réussite du test de développement général (TDG) et l’obtention et la réussite des épreuves relatives aux préalables spécifiques en langue d’enseignement et en mathématique, s’il y a lieu.
Ce tableau indique les nouveaux codes de cours de la formation de base commune (FBC) et de la formation de base diversifiée (FBD) exigés pour les préalables spécifiques en langue d’enseignement et en mathématique pour le programme d’études visé. Dans le contexte où les nouveaux codes de cours de la FBC et de la FBD sont en implantation progressive, on indique entre parenthèses les anciens codes de cours toujours valides. Le code de cours équivalent en formation générale des jeunes est également indiqué dans ce tableau. Lorsqu’un DEP n’exige pas de préalables spécifiques en langue d’enseignement ou en mathématique, un (-) figure dans les cellules visées. Il est à noter que les préalables fonctionnels ne s’appliquent pas pour les programmes d’attestation de spécialisation professionnelle (ASP).
Préalables spécifiques| Langue d'enseignement | Langue seconde | Mathématique |
|---|
| Adultes | Jeunes | Adultes | Jeunes | Adultes | Jeunes |
|---|
| 3103-3 (3071-3) | 632-406 | - | - | 4151-1 (4101-2) | 063-414 563-414 064-426 564-426 065-426 565-426 |
Contenu du programme
| Code |
Énoncé de la compétence |
Heures |
Unités |
| 962-012 |
Determine their suitability for the occupation and the training process |
30 |
2 |
| 962-025 |
Analyze the architecture and operation of computer systems |
75 |
5 |
| 962-038 |
Exploit the possibilities of operating systems using older technology |
120 |
8 |
| 962-043 |
Apply a problem-solving method |
45 |
3 |
| 962-052 |
Research information |
30 |
2 |
| 962-068 |
Develop a utility program |
120 |
8 |
| 962-074 |
Interact in various work situations |
60 |
4 |
| 962-088 |
Exploit the possibilities of application software |
120 |
8 |
| 962-096 |
Exploit the possibilities of operating systems using recent technology |
90 |
6 |
| 962-106 |
Create and use a database |
90 |
6 |
| 962-116 |
Install the hardware and software of a computer |
90 |
6 |
| 962-122 |
Manage their time |
30 |
2 |
| 962-135 |
Communicate in French |
75 |
5 |
| 962-148 |
Manage access to the resources of a network |
120 |
8 |
| 962-157 |
Install the shareable resources of a network |
105 |
7 |
| 962-166 |
Exploit the possibilities of telecommunications facilities |
90 |
6 |
| 962-173 |
Manage their careers |
45 |
3 |
| 962-186 |
Troubleshoot a computer problem |
90 |
6 |
| 962-194 |
Optimize the performance of a computer |
60 |
4 |
| 962-205 |
Provide technical support at a telephone help desk |
75 |
5 |
| 962-218 |
Ensure the proper operation of computers in the workplace |
120 |
8 |
| 962-228 |
Provide service to clients in the workplace |
120 |
8 |