Objectifs du programme
Business management technicians will develop the responsibilities of managing a business or supervising a commercial sales team in a commercial establishment or company.
Those managing businesses work mainly in retail or wholesale, as well as businesses and specialized services in product sales services. The emplyees can be either salaried workers or independant contractors. In retail businesses, they hold a manager's title, in wholesale or specialized services, they usually hold a title of sales team supervisor.
The main responsibilities for a business management technician are to manage sales personnel, to attain sales objectives, to promote and market products or services, to acquire stocks as well as to assure customer service. As well as being responsible for the business or the sales team, these same people are sometimes called to participate in the sales of products and services.
Durée de la formation
La durée totale inclut des cours de formation générale commune à tous les programmes pour 420 heures, des cours de formation générale propre à ce programme pour 150 heures ainsi que des cours de formation générale complémentaire pour 90 heures.
Les durées correspondent à la formation théorique et au travail de laboratoire des cours; elles excluent donc les heures de travail personnel de l'étudiante ou de l'étudiant.
Conditions d'admission
To be admitted to the program, a person must meet the general requirements for admission set out in the College Education Regulations, as well as the following special conditions, where applicable:
Must have passed the following secondary-level course(s):
• Sec. IV CST - Secondary IV: Mathematics Cultural, Social and Technical Option (563414)
Professions visées (IMT En ligne d'Emploi Québec)
Restaurant and food service managers (0631)
Retail and wholesale trade managers (0621)
Retail sales supervisors (6211)
Appellation(s) d'emploi
directeur adjoint/directrice adjointe – commerce de détail
gérant/gérante de commerce de détail
gérant/gérante de restaurant
superviseur/superviseure – commerce de détail
Relation avec le marché du travail
Insertion au marché du travail (Information provenant du MEES)
Contenu du programme
| Numéro ou code |
Énoncé de la compétence |
| 01TS |
To analyze the work functions |
| 01TT |
To communicate and interact in a business management context |
| 01TU |
To use current software applications for business management tasks |
| 01TV |
To use statistical methods to analyze commercial data |
| 01TW |
To research and analyze commercial data |
| 01TX |
To establish a marketing plan and ensure its implementation |
| 01TY |
To use legal resources that apply to commercial activities |
| 01TZ |
To communicate in French with the personnel and directors of the establishment or company |
| 01U0 |
To deal with clients and suppliers in French |
| 01U1 |
To promote products and services using mass media methods |
| 01U2 |
To sell products and services in a commercial establishment |
| 01U3 |
To apply management processes in a marketing context |
| 01U4 |
To form a sales team |
| 01U5 |
To produce accounting data for management purposes |
| 01U6 |
To analyze accounting and financial data for commercial management purposes |
| 01U7 |
To prepare and manage an operating budget |
| 01U8 |
To ensure merchandise availability in a commercial establishment |
| 01U9 |
To use up-to-date economic information in commercial management tasks |
| 01UA |
To sell products and services by means of representatives |
| 01UB |
To supervise a sales team |
| 01UC |
To set up a sales space and visual presentation of the products and services |
| 01UD |
To train sales personnel |
| 01UE |
To implement and supervise a customer service operation using a quality approach |
| 01UF |
To research opportunities for international trade |
| 01UG |
To participate in his or her integration into the job market |
| 01UH |
To manage a product or service marketing project |
Number of hours alloted to specific training: 1605 hours
