Objectifs du programme

The Administrative Support in Clinical Settings program of study prepares students for the duties of administrative support clerk in clinical settings. Administrative support clerks in clinical settings must perform a variety of administrative tasks, such as: welcoming users, providing and checking information, responding to information requests, managing files and user records, and placing orders and service requests. To carry out their tasks, administrative support clerks in clinical settings must communicate using medical terminology and make use of information technologies.

Administrative support clerks in clinical settings work in hospital centres (CH), residential and long-term care centres (CHSLD), local community service centres (CLSC), child and youth protection centres (CPEJ), clinics, and any other public or private health and social services institutions in the following sectors: youth, mental health and addiction, care and support for seniors, and the hospital system. Administrative support clerks act as conduits of information and, as such, assume a significant part of the administrative tasks inherent to the clinical interventions that health and social services professionals must perform.

Fonction de travail

Administrative Support Clerk in Clinical Settings

Contenu du programme

Code Énoncé de la compétence Heures Unités
AEP-011 Determine their suitability for the occupation and the training process 15 1
AEP-023 Communicate using medical terminology 45 3
AEP-033 Handle correspondence 45 3
AEP-043 Manage files 45 3
AEP-053 Interact in a clinical setting 45 3
AEP-063 Enter the workforce 45 3
240 16

Conditions d'admission et préalables

A person who meets the following conditions is eligible for admission to a program of study leading to an STC:
1. Has obtained at least Secondary III credits or the equivalent in the language of instruction, second language and mathematics;
or Has obtained an Attestation of Equivalence of Secondary Studies (AESS);
or Has successfully completed the General Development Test (GDT) with or without specific prerequisites.
2. Has interrupted their full-time studies for at least 12 months;
or Is 18 years old when entering training;
or Has obtained a Secondary School Diploma (SSD) or a Diploma of Vocational Studies (DVS) or their equivalent;
or Meets the eligibility conditions of Emploi-Québec’s workforce training measure.

Préalables spécifiques

Langue d'enseignementLangue secondeMathématique
AdultesJeunesAdultesJeunesAdultesJeunes
 -  -  -  -  -  - 

Organismes scolaires offrant le programme

Horaire :

Capitale-Nationale

Légende
Places disponibles
Admission sur liste d'attente
Cours complet
CS Central Québec
Centre de formation professionnelle Groupe État J/S Date de début
CF Eastern Québec ASCS22-23 J 12 oct. 2022

Estrie

Légende
Places disponibles
Admission sur liste d'attente
Cours complet
Eastern Townships SB (Estrie)
Centre de formation professionnelle Groupe État J/S Date de début
SAE Estrie - Sector Lennoxville GR 28 mars J 28 mars 2022

Gaspésie - Îles-de-la-Madeleine

Légende
Places disponibles
Admission sur liste d'attente
Cours complet
Eastern Shores SB
Centre de formation professionnelle Groupe État J/S Date de début
CFP Anchor 4760 J À déterminer
CFP de Wakeham 4760 J À déterminer

Laval

Légende
Places disponibles
Admission sur liste d'attente
Cours complet
CS Sir-Wilfrid-Laurier (Laval)
Centre de formation professionnelle Groupe État J/S Date de début
CDC Laurier Pont-Viau Online4760 J 28 mars 2022
4760 J À déterminer

Montérégie

Légende
Places disponibles
Admission sur liste d'attente
Cours complet
Riverside SB
Centre de formation professionnelle Groupe État J/S Date de début
ACCESS Career Centre ASC220926 J 26 sept. 2022

Montréal

Légende
Places disponibles
Admission sur liste d'attente
Cours complet
English-Montréal SB
Centre de formation professionnelle Groupe État J/S Date de début
Shadd Health and Business Ctr./Centre d'études commerciales Shadd C9122E S 15 mars 2022

Outaouais

Légende
Places disponibles
Admission sur liste d'attente
Cours complet
Western Québec SB
Centre de formation professionnelle Groupe État J/S Date de début
Western Québec Career Centre 1 J 28 mars 2022

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